Legal

Terms and conditions

One payment, one household, no subscription. And an honest list of what this product is not, because that is where products like this usually go wrong.

Who you are contracting with

Nordic Settlers is a product of Crypted AS, registered in Norway. When you buy access, you enter into a contract with that company. There is no intermediary, no partner and no reseller in between.

Crypted AS

Norge
org.nr
[email protected]

What you buy

You buy access for one household to a digital product. There are two versions: Moving for NOK 3 490 and Moving + Business for NOK 5 900. Both are one-time, per household, lifetime access, inkl. mva (Norwegian VAT included). What is in each of the two is set out on the pricing page and on what is inside.

You pay once. There is no subscription, no trial that quietly turns into a payment, no automatic renewal and no second invoice. We do not hold your card details, so we could not charge them even if we wanted to.

What ‘lifetime’ means

‘Lifetime’ refers to you, not to us. On your side there is no end date. Your access does not expire, not even if your move slips by two years or you leave it alone for six months. New versions of the content cost nothing extra.

What we cannot promise is that a website will still be standing in thirty years. Nobody knows that, and a company that promises it is promising something it cannot deliver. So we say it plainly: for as long as Nordic Settlers exists, you have access. If we ever stopped, we would say so well in advance and make sure you can download and keep everything you need before it goes offline.

What this is, and what it is not

What you get is information: explanations, checklists, forms with the Norwegian terms alongside, templates, a glossary and a timeline built out of the details you enter yourself.

What you do not get, and this is the most important paragraph on this page:

  • No legal advice. We are not lawyers and we do not give an opinion on your situation.
  • No tax advice. We are not tax advisers and we are not a Norwegian regnskapsfører.
  • No immigration advice. We do not act on your behalf at UDI, at the police, at Skatteetaten or at any other authority, and we are not authorised to do so.
  • No financial advice. Not about mortgages or pensions either.
  • Not a relocation agency. We arrange nothing for you, we make no calls for you and we fill in no form for you.
  • No guarantee of an outcome. What Skatteetaten, UDI, the kommune, your gemeente or the Belastingdienst decides in your case is up to them. Not to us.

Everything you file, you file yourself, under your own name and on your own responsibility. Check what you have entered before you press send. If you are unsure about your specific situation, go to someone qualified to advise on it. We make sure you arrive with the right questions; the conversation is yours to have.

We do our best to keep everything accurate and current, and every part carries the date we last checked it against the source. Even so, rules sometimes move faster than we do. The official source always wins, including where we have written something different. That is why every topic carries a link to the body that actually decides it.

Your account and your household

Logging in works without a password. You enter your email address, you get a link, you click it and you are in. So there is no password to be stolen. Your mailbox is the key instead: keep it well secured, and use an address you will still be able to reach in five years.

One purchase is one household. You can create two adult logins, so you and your partner each have your own way in and both get the reminders. Children do not need a login.

What is not allowed: sharing your access with people outside your household. Not with your sister who is going next year, not with a group chat, not with a colleague, and not by both logging in to the same account from two different houses.

If we see one account being used by more than one household, we email you about it first and ask whether that is right. Usually it is a misunderstanding and that settles it. If it keeps happening, we may withdraw a second login or close the access. If you publish the content or resell it, we close the access immediately and reserve the right to recover the damage.

Paying and invoices

You pay with iDEAL or by credit card, through the platform. We never see your bank account number or your card number; those go straight to the payment provider. What comes back to us is whether the payment succeeded, which product it was and what the amount was.

All prices on the site are inkl. mva (Norwegian VAT included). Your invoice shows which part of that is VAT. You get that invoice by email, straight after payment, from Crypted AS. If you need it in your company’s name, email us; reissuing an invoice in a different name afterwards is not always possible.

Your right to withdraw

If you buy something online as a consumer in the EU or the EEA, you have fourteen days to change your mind. Digital content you receive immediately is an exception to that, and the exception only works if you expressly agree to it beforehand.

So there is one checkbox at checkout that you have to tick yourself. In plain words, it says:

I want my access to start straight away. I understand that once I can get in, I give up my right to cancel the purchase within fourteen days.

If you leave that box unticked, we hold off opening your access until the fourteen days are up and you keep your cooling-off period. That is allowed, and it is no trouble. Just email us.

And then there is practice. If something has genuinely gone wrong, you paid twice, you bought the wrong version, you cannot get in, or the content is demonstrably not what the site says it is, email us. We will sort it out. We will not stand there with the withdrawal rules in hand explaining why we do not have to. What we will not do is refund someone who has read the entire product and then decides not to move after all.

Availability and maintenance

We do our best to keep the platform running, but we promise no uptime percentage. There are two of us, not a team watching a dashboard around the clock. A promise we cannot keep is worth nothing.

Planned maintenance is announced in advance inside the platform, and we do it outside the hours when most people are working on their move. Unexpected outages happen. When they do, we fix them as fast as we can and tell you afterwards what went wrong.

One thing to be clear about: your timeline is not a deadline guard you can lean on. A reminder can fail. An email can land in your spam filter, a server can go down for a while, you can change your email address. Meeting a deadline at an authority stays your responsibility.

The content changes

This is not a book that is finished. Amounts get indexed, forms get replaced, offices get merged. Every part carries the date we last checked it, and the change log says what we adjusted and why.

Those updates are included in your purchase. There will be no ‘2027 edition’ you have to buy again, and we do not move existing parts behind a new paywall.

It can also shrink. If a part is no longer correct and we cannot update it quickly enough, we would rather take it out than leave it standing for you to rely on.

What you may do with the content

The texts, the checklists, the templates, the translations and the structure of the timeline belong to Crypted AS.

You may use all of it for your own household’s move: read it, print it, save it, fill in a template, tick off a checklist, and show parts of it to your adviser, your estate agent or your employer.

You may not publish it, resell it, put it on your own site, work it into a course or use it as the basis for a service of your own. Not in part either, and not rewritten in your own words.

Linking to it is always fine. Quoting a few sentences in an article or a forum post is fine too, with the source named and a link. If you want to use more, for example as an employer bringing people over, send us an email. We usually work something out.

Liability

If something goes wrong through our fault, our liability is limited to the amount you paid for your access.

We are not liable for indirect loss. By that we mean, among other things: lost income, a missed deadline, a fine, a back assessment, double rent, extra moving costs, or a decision by an authority that goes differently from what you hoped.

What we do not exclude, because it cannot be excluded and because it would be wrong:

  • loss caused by intent or gross negligence on our side;
  • loss from injury or death;
  • the rights you have as a consumer regardless, however the rest of this page is worded.

If anything in these terms goes further than the law allows, the law applies and our sentence does not. The rest of the terms simply stays in force.

Complaints and disputes

If you have a complaint, email us first at [email protected]. We answer as fast as we can, in Dutch, English or Norwegian. In the vast majority of cases that is the end of it. See also the contact page.

If we cannot work it out together, this is what applies:

  • If you buy as a consumer, you keep the protection of the mandatory consumer rules of the country you live in. You do not lose that because the seller is in Norway.
  • Beyond that, Norwegian law governs this contract, and a dispute belongs before the competent Norwegian court.

You may have come across the European ODR platform, the European Commission’s complaints site that online shops had to link to for years. It closed in July 2025 and no longer exists, so you cannot file a complaint there any more. For a cross-border purchase within the EU or the EEA you now go to the European Consumer Centre. It mediates between consumer and seller free of charge.

Changes to these terms

These terms can change, for example because something about the product changes or because the law requires it. For something you have already bought, the terms as they stood at the moment of your purchase apply, unless a change is in your favour or the law forces our hand.

How we handle your data is on another page: the privacy statement.

Last updated: .