The questions everybody asks

Nordic Settlers is a paid platform for arranging your own move to Norway. You enter who is coming with you and when you are going, and you get a timeline built on that, from Before departure through Arrival and First year to Settled: what has to happen when, for whom, at which office, with which papers in hand, and for each person what is already ticked off.

Alongside it come guides to the Norwegian and the Dutch side, each with its official sources and the date we last checked it. You also get letters with your names already in them, a checklist per office, a Norwegian–Dutch glossary, a change log of the rules that change, and reminders by e-mail.

You buy it once, for your whole household. No consultant turns up. We do nothing on your behalf, we make no calls for you and we fill in no forms for you. You do it yourself, only no longer by guesswork. What it costs is on the pricing page.

For Dutch families, self-employed people and small-business owners who are seriously working on a move to Norway. You have a date in mind, or at least a year. If you already live there and something on the Dutch side was left hanging (deregistering, tax, a policy quietly renewing itself), you can get somewhere with it too.

What you should not come to us for: someone to do the paperwork for you, advice on your own tax or legal situation, or a browse while you are still mostly daydreaming. For that last one the knowledge base is free and covers plenty.

Yes. The First year and Settled phases, the reminders and the letters are there for you too. Whatever is still open after arrival, on the Norwegian and on the Dutch side, sits in your timeline as usual. And the reminders for the skattemelding, the barnehage and each person’s passport expiry reach you just as they reach someone who has yet to leave.

A book tells you what applies in general. The platform knows who you are: which tasks apply to whom, which dates are coming up for you, which letter you need with your names already in it, and what has changed since the last time you looked. Read the comparison on the pricing page.

No. Nordic Settlers is information and tooling, not personal advice. We do not know your situation, and we give no tax, legal or immigration advice on an individual case. For an employment contract you do not trust, a company structure that touches two countries, or a residence question with an edge to it, you will still need a professional.

What it does do is get you to that professional with the right questions and the right papers. An adviser who does not first have to spend an hour explaining how the Norwegian system fits together is a cheaper adviser. What we do and do not promise is set out in the terms.

Yes. The knowledge base is free to read, so is the checklist with the first steps, and “How it works” has screenshots of the timeline, a task and a checklist.

You only see your own timeline once you are in, because it is built from what you fill in: who is coming and when you are going. What else is in the platform is on What’s inside.

You pay once and your access stays: no expiry date, no yearly renewal. Updates are included: if a rule changes and we rewrite the text, you see the new version without paying anything extra. If your move slips by a year, your access simply slips along with it.

Lifetime here means: for as long as Nordic Settlers exists. It is the lifetime of the product, not yours. Should Nordic Settlers ever stop, we will say so well in advance, and you get an export of your own data and your timeline before anything disappears. That is in the terms as well.

One purchase covers the people moving together to one address. Both adults get their own login on their own e-mail address, so you have nothing to share and you are both looking at the same timeline. Children do not need an account; whatever is needed from them sits in the parents’ timeline.

What it does not cover is sharing outside your household. Your sister who is going next year, a colleague, someone from the same online group: they need a purchase of their own. Not to be difficult, but because the whole timeline turns on your situation and not on theirs. See the pricing.

You log in with your e-mail address. You fill it in and get a mail with a six-digit code or a link: type the code or click the link, and you are in. If you like, you can then switch on a passkey, so that on your own phone or laptop you log in the way you unlock that device. So there is no password to invent, to forget, or to reuse somewhere else.

For a product like this one, that is safer. There is no list of passwords to steal if the list does not exist, and most break-ins start with a password that had already leaked elsewhere.

If the mail does not arrive, check your spam first, wait a minute, then ask for a new one. If it stays quiet, let us know through contact.

The first 50 households pay NOK 2 290 for Moving and NOK 3 990 for Moving + Business, instead of NOK 3 490 and NOK 5 900. The same product, the same lifetime access. If you sign up before the opening, you get the launch price even if all 50 places have been taken by then.

Because a move does not take a month. You start a year ahead, and the first year in Norway is still part of it. A subscription forces you to cancel at the moment you need it most. So you pay once, for the whole household, for as long as Nordic Settlers exists.

On an online purchase in the EU and the EEA you have fourteen days to change your mind. Digital content you receive straight away is an exception to that, and the exception only holds if you agree to it explicitly beforehand. So at checkout there is one box that you tick yourself: your access starts immediately, and with that you give up those fourteen days. Leave it unticked and we hold off opening your access until the period is over.

If something is genuinely wrong, charged twice, wrong version bought, you cannot get in, mail us. We will sort that out. The full text is in the terms.

Continuously, and every part carries the date we last checked it against the source. That date says more than a promise about frequency: it tells you exactly how fresh a section is. The change log shows what we adjusted and when.

Rules change. Rates shift, deadlines move, forms get a new number, and now and then an office changes its procedure without announcing it. If you run into something that no longer holds, report it from inside the platform or through contact. Reports from readers are the fastest way we find mistakes. That date sits above every article in the knowledge base too.

Yes. The app for iPhone and Android is included with every household’s access, at no extra cost. You log in with the same code as on the platform and have your timeline and your checklists with you. The checklists work offline too, for the queue at a counter without signal, and your reminders arrive as notifications on your phone.

Rather not use an app? The platform works just as well in the browser on your phone.

Only what your timeline, your reminders and your letters need: among other things your e-mail address, who in the household is moving, your planned moving date and the kommune if you already know it. If you want reminding about a passport or another document, we keep only its expiry date, per person, with your account.

And this is what we never keep. The platform keeps no Dutch burgerservicenummer, no D-number and no fødselsnummer, no passport number or document number, no copies or scans of documents, and no bank details or card numbers. There is simply no field to put them in. Your account and your timeline sit on our own server in Norway. The full list is in the privacy statement.

Two Dutch parents who moved to Telemark with their family. We worked our own way through it, wrote down what we figured out along the road, and then spent a year helping other families in person. That worked, but it did not scale, and it became too expensive for exactly the people who needed it most. So it turned into a platform.

The invoices come from Crypted AS, a Norwegian company, and that is also the party you enter into the agreement with. The whole story, including where we live and what we deliberately do not do, is on about us.

By e-mail, at [email protected]. There is no phone number and no chat window: there are two of us, and e-mail is the only channel we can keep up with properly. The contact page says what to include right away, so you get your answer in one go.

What we answer: questions about the product, about your access, about an invoice, and reports that something in the content no longer holds. What we do not answer: ‘what should I do in my situation’. That is personal advice. We do not give it, and we could not do it well without knowing your whole file.